iethis (“www.iethis.co.uk” or "we") owns and operate this Website. iethis is an unincorporated trader whose address is 94 Beechwood Drive, Camelford, Cornwall, PL32 9NB, UK. This document governs your relationship with www.iethis.co.uk (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.iethis.co.uk will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
By placing an order with www.iethis.co.uk you warrant that you are over 18 years of age and that you are a 'consumer' (being an individual purchasing goods outside the course of any business or trade carried on by you). www.iethis.co.uk retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that there are sufficient funds to cover the cost of the goods and that when your order is accepted and processed by us, payment will be made in full. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order; this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
Upon receiving your order your chosen method of payment shall be debited upon authorisation being received. The monies received shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
(d) Risk and Title
Any goods purchased by you will be at your risk from the time of delivery. Ownership of the goods will only pass to you when we receive full payment of all sums due in respect of the goods, including delivery charges.
As a consumer you have a right to cancel the purchase contract between us at any time within fourteen days, beginning on the day after you received the goods the subject of the contract. In this case, you will receive a full refund of the price paid for the goods (less the original delivery charges) in accordance with our returns policy below, subject to your compliance with the next following paragraph. If you want to exercise your right under this condition to cancel a contract, you must notify us via our contact us page, specifying the order which you wish to cancel, and return the goods, including any documentation and the original packaging to us immediately in the same condition in which you received them to iethis at 94 Beechwood Drive, Camelford, Cornwall, PL32 9NB, UK. Goods which are returned to us under this condition should, for your protection, be insured and sent by a trackable courier. Please note that you will be responsible for the cost of returning the goods to us unless we delivered them to you in error or they are faulty. If you do not return the goods as required, we may charge you a sum not exceeding the direct costs of recovering the goods.
You must take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may refuse to accept your cancellation under this condition and/or have a claim against you for compensation.
Nothing in these terms and conditions affects your rights as a consumer (as defined above). As such, you have the benefit of certain warranties implied by law into the contract.
(f) Returns policy
We only allow refunds or exchanges in the circumstances set out in and in accordance with condition (e) above and this condition; otherwise no refunds or exchanges are permissible. When you return goods to us because you have validly cancelled the contract in accordance with condition (e) above, we will refund the price of the goods in full (subject to the terms of condition (e)) and will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you notified us of the cancellation. When you return goods to us because you believe that the goods are faulty, we will examine the returned goods and consider whether and to what extent the goods have been used by you. We may wish to call you directly to discuss the fault and whether you wish to receive a replacement of the goods or a refund. Subject to our agreeing that a fault exists, we will, as you direct, either refund the purchase price in full (including any delivery charges for sending the goods to you and your returning them), or replace the relevant goods. If you choose to be refunded, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day that, our having confirmed to you that you are entitled to a refund for the faulty goods, you direct us to make a refund.
Except in exceptional circumstances we will make refunds using the same method and returning the price to the same credit card or PayPal account originally used by you for the purchase of the relevant goods.
We warrant to you that any goods purchased from us through our website will be of satisfactory quaity and reasonably fit for the purposes for which products of that kind are normally supplied. However, our liability for losses which you may suffer as a result of our breaching this contract or any warranty implied by law into the contract is strictly limited to the purchase price of the goods purchased (including the costs of delivery to you) and any losses resulting from the breach of contract which could reasonably be contemplated by you and us at the time your order is accepted by us. However we shall not be lliable for consequential losses such as loss of profits, income or revenue. Nothing in this contract shall exclude or limit your liability for death or personal injury caused by our neglligence or for any other matter which it would be illegal for us to exclude or attempt to exclude our liability.
Disclaimer as to ownership of trademarks and third party copyright
Except where expressly stated to the contrary all third party trademarks and content featured on this Website are in no way associated, linked or affiliated with www.iethis.co.uk and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.iethis.co.uk.
www.iethis.co.uk shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the terms and conditions will not be affected all and other clauses will remain in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Any complaints which you may have about the goods or services provided by us should be addressed to iethis at the address stated at the beginning of these terms and conditions or via our contact us page
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.iethis.co.uk. Any waiver of any provision of the terms and conditions will be effective only if in writing and signed by an authorised representative of www.iethis.co.uk.
Law and Jurisdiction
Contracts for the purchase of goods through this website and any dispute or claim arising out of or in connection with them or these terms and conditions shall be governed by English law and shall be subject to the jurisdiction of the courts of England and Wales